Why is My Refrigerator Ice Maker Not Working?

broken refrigerator ice maker

Rockville Appliance Repair performs refrigerator repair in Rockville, including professional services to fix broken ice makers. Learn about common ice maker failures below:

Refrigerator ice makers are possibly one of the greatest inventions of all time. An ice maker is a small luxury many people certainly not appreciate. Ice makers are relatively simple machines that don’t have a lot of components that might go wrong with them.

Like with any repair, there are some basic things that need to be reviewed before thinking the worst. And, it’s good to know, if needed, you are able to replace an ice maker without replacing the entire fridge, depending on the model. First, let’s take a look at a few of the reasons for an ice maker failure.

When an ice maker is making ice but it isn’t dispensing the ice it is usually means there is a mechanical issue vs. an electrical failure. This occurs when shifting food around in the freezer unit, you could jam the control switch up or down. A lot of the time the ice maker can get jammed with something, possibly a piece of ice. First, look to see if there’s anything blocking this from operating properly.

Before beginning the steps of clearing out the freezer, be sure the ice maker is turned on. This is done by flipping the metal control arm down. Sometimes, moving things around in the freezer unit can put it in the off position. If the control arm is clear, then there could be something jammed inside of the ice maker or it is not getting a good connection.

Check the Control Arm

If the switch is down and there’s ice but it’s not ejecting it, this could be a mechanical or electrical failure. This will need a bit more troubleshooting. Ready to get started? First, we have to inspect the electrical connection. This can become unplugged from the back of the freezer when moving or shifting the food in the freezer.

To inspect this, unplug the fridge and slide from the kitchen wall. Then, turn off the freezer’s water supply valve. Locate the valve on the rear of the inside of the freezer. Essentially this is what connects the ice maker into the freezer. Be sure that it is actually plugged in the right way.

Then, remove all of the ice that is in the ice maker. This can be done by adding a bit of water to help get the ice that’s in there out.

Once complete, restore power to the fridge and then turn on the ice maker. It might take the solenoid component a few seconds to engage and fill the mold. When the mold is completely full, wait around 4-5 hours or so to see if you have solved the issue.

Check for Frozen Lines

More ice maker failures that may cause your ice maker to not produce ice are frozen lines. The water lines might be blocked with frost. This is an easy fix.

Unplug the fridge and find the shut off valve. Shut the water off and then grab a hair dryer to warm the line or just let the freezer sit turned off for a few hours and wait until the line is thawed.

Some models that feature a water filter that can clog or ice up. For these situations, finding the filter is the first step. Then repeat the same process that was done for the frozen line.

If an ice maker is not making big enough cubes of ice, there is an issue with the settings. To adjust the settings, take the top part of the cover off and locate a basic dial that displays plus and a minus signs. To do this, you might need a flat head screwdriver.


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