Why is My Refrigerator Water Dispenser Not Working?

broken refrigerator water dispenser

Is the water dispenser on your refrigerator not working? If so, you can try to repair the problem on your own or call Rockville Appliance Repair for refrigerator repair Rockville, Maryland.

There are many reasons for the water dispenser in a refrigerator to not work. Again, some reasons are going to sound a little strange. However, something as simple as an on/off switch on the refrigerator has been the reason in some instances. Be sure to check the more obvious potential problems before moving forward with complicated refrigerator repair. Let’s begin to cover this appliance repair problem and see what solutions we can cite for a broken water dispenser on a refrigerator.

The reason for a broken water dispenser is typically either an installation problem, a filter issue or frozen water lines:

New Refrigerator Installation Problems

You just installed a new refrigerator with a water dispenser, but it is broken. The water dispenser has to be connected to the home’s water line. That could be the issue.

If your new refrigerator is replacing a prior refrigerator that did not include a water dispenser or ice maker, there’s a possibility that you don’t have a functioning water line near this area. A water line is typically run from underneath a house either in a basement or crawl space. You can acquire this line at just about any hardware store and they are pretty easy for the average homeowner to install. Usually they have include a water shut-off valve, which is important so that if you need to move the refrigerator, you can shut off the water.

If there is an attached water line, is the valve turned on? The valve handle should be in line with the hose. And, is there water going through the pipe that you have used to connect the water line? Simple and common questions, but items that have to be accounted for.

If you removed the refrigerator doors during installation it’s possible the water dispenser isn’t plugged in. Review the manual to find the wire harness for the particular refrigerator. Check that it is plugged into the refrigerator.

Once the water is connected, most of the time there is air in the water line. So, lifting and lowering the dispenser control to get the air out is necessary.
Filter Problems

On some household refrigerators, there are different filters. These filters could “expire”, clog or freeze. All filters are dependent on your style and type of refrigerator. If the filter is clogged it will cause slow filling or no flowing at all. It is recommended that your filter is changed every 6 months. Replacing filters in a refrigerator can be challenging. If you run into problems, go online or call us and learn the proper process to replace a filter.

One recommendation is to fill the water filter with water before installation. A lot of time the water filters will take a long time to fill up, which could lead you to think the water dispenser isn’t working right. You will want to read the owner’s manual if all else fails. To ensure it is not air caught in the water lines, we recommend to depress the dispenser arm for around 5 minutes.

A frozen water tank could be the cause of the issue as well on some models. If the tank freezes it will leak onto the fresh food bins. Small amounts of food in the fresh food bins can cause freezing to occur.